Jenny Simonds
UX and AI Governance Specialist. 10+ years designing digital services for the German public sector.
Why I built this
I spent years building government AI systems from the inside — including Germany’s first BITV-certified government app, scaled to over a million users. I watched technically excellent systems fail in the field because no one had designed the human layer. Trust by Design is the framework I built because it didn’t exist.
What I bring
Government Digital Services
10+ years building citizen-facing digital services in the German public sector, including high-stakes identity and compliance systems.
EU AI Act Compliance
Specialist in human-centred compliance for high-risk AI systems ahead of August 2026 enforcement.
Accessibility & BITV
Led Germany’s first BITV-certified government app. Accessibility isn’t a checkbox — it’s the foundation of trustworthy design.
Independent Research
Master’s in Design for Responsible AI, ELISAVA. Framework developed across 14+ AI implementation teams in the German public sector.
How I work
I work as a trusted partner to regulated organisations — embedded enough to understand your systems, independent enough to see what your team can’t. I don’t deliver reports and disappear. I work alongside product, UX, compliance, and leadership teams to build the Trust Layer into what you’re already building.
i-Kfz digital driver’s licence · 1M+ downloads · 6+ German government communities · BITV certified · ELISAVA Master’s research · Global Digital Transformation Summit speaker